Privacy Policy

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Effective Date: August 15, 2025

Last Updated: August 15, 2025

Blacked Out Transportation, LLC ("Company," "we," "our," or "us") is committed to protecting the privacy and confidentiality of our customers. This Privacy Policy explains how we collect, use, and safeguard your information. Our approach is simple: we collect minimal information, use it only for essential purposes related to providing transportation services, and never sell or share it with third parties without your explicit consent, unless legally required.

1. Information We Collect

We collect only the minimum amount of personal information necessary to provide our transportation services, including:

· Contact Information: Name, phone number, and email address (for booking and communication purposes).

· Service Information: Pickup and drop-off details, date, and time of service.

· Payment Information: If applicable, limited details processed securely through our payment provider (we do not store full payment card information).

We do not collect or store unnecessary personal details such as browsing data, location tracking outside of scheduled rides, or marketing preferences.

2. Use of Information

The information we collect is used exclusively for the following purposes:

· Scheduling and completing transportation services.

· Confirming and updating you about a booking.

· Processing secure payments.

· Meeting legal or regulatory obligations, if required.

We do not use customer information for marketing, profiling, targeted advertising, or data analytics beyond the core transportation service.

3. Sharing of Information

We do not sell, rent, or trade customer information. We only disclose personal data in the following limited circumstances:

· With Your Consent: If you explicitly authorize us to share your information.

· For Service Fulfillment: Information necessary to complete your trip (e.g., sharing pickup details with your assigned driver).

· Legal Requirements: When required by law, subpoena, or government request.

4. Data Retention

We retain personal information only for as long as it is necessary to complete your requested service and comply with financial and legal obligations. Once no longer required, information is securely deleted or anonymized.

5. Data Security

We implement reasonable and appropriate safeguards to protect information from unauthorized access, use, or disclosure. Access to customer data is strictly limited to authorized company personnel who need it to perform their job duties.

6. Customer Rights

You have the right to:

· Request access to the information we hold about you.

· Request correction or deletion of your information (unless retention is required by law).

· Request restrictions on certain processing of your information.

To exercise these rights, contact us at the information provided below.

7. Children’s Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from minors.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the "Last Updated" date above, and material changes will be communicated as required by applicable law.

9. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Blacked Out Transportation, LLC
4013 Glenhurst Lane, Frisco, TX 75033
214-838-8890
brenda@blackedouttransport.com