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Service Details

Zero Tolerance Policy

In compliance with Dallas City Ordinance SEC. 47A-2.1.6, Blacked Out Transportation enforces a zero-tolerance policy prohibiting the use, possession, or being under the influence of intoxicating substances (including drugs and alcohol) by drivers while operating company vehicles or performing job duties. Any violation may result in immediate suspension, termination, and notification to the City of Dallas. 

Reporting Complaints

Passengers may report suspected violations by contacting 311 or the City of Dallas Transportation Department at 214-670-3161.


To reach the Blacked Out Transportation team, call  214-838-8890 

Company Contact Information

To reach the Blacked Out Transportation team, call  214-838-8890  or email to info@blackedouttransport.com

Accessibility Information

Wheelchair accessible vehicles are available upon request. Please call  214-838-8890  or email to info@blackedouttransport.com

Rate Information

Public Rate Disclosure

Welcome to Blacked Out Transportation LLC. We value transparency in our pricing and comply with all City of Dallas regulations. Below are our standard rates and policies for limousine services.


Hourly and Flat Rates

   

  • Transportation Class: BOT Gold Service
  • Vehicle Type : Luxury SUV
  • Hourly Rate: $125
  • Min Hours: 2
  • Notes: Additional  fees may apply for tolls, parking, wait times or special requests

 

  • Transportation Class: BOT Platinum Service
  • Vehicle Type : Luxury SUV
  • Hourly Rate: $175
  • Min Hours: 2
  • Notes: Additional  fees may apply for tolls, parking, wait times or special requests, drivers have security training

 

Pricing Policies

  • All rates are quoted in U.S. dollars and are subject to change without notice.
  • The customer will be notified of all applicable charges before booking confirmation.
  • Additional fees may apply for tolls, parking, wait time, multi-location service, or special requests.
  • Special events and holidays are subject to premium rates.
  • Gratuity for drivers is not included unless specified.


Disclosure Procedures

  • A physical rate sheet is displayed inside all company vehicles in compliance with Dallas ordinances. 
  • All customers receive a legible electronic or printed receipt upon payment detailing:  Service type, rate applied, total fare, and itemization, trip duration and/or distance, if applicable, Company name, vehicle permit number, driver name and permit number, Customers will be informed of all rates and charges before service begins.


Questions & Reporting

If you have questions regarding rates, or wish to report discrepancies, please contact us at:

  • Phone: 214-838-8890
  • Email: info@blackedouttransport.com


You may also contact the City of Dallas Transportation for Hire office for regulatory concerns at 214-670-3161 or by dialing 3-1-1.

Service Areas

Services are available in North Texas, including DFW, and surrounding suburbs.

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